Your IELTS results – when and how to get your IELTS score in Malaysia

You will not have to wait long for your British Council IELTS test results.

You can log in to the Test Taker Portal to preview your results. Your results will be available to view online after they are released, but should not be used as an official confirmation of your performance.

If you have taken IELTS on Computer, you can preview your results 1 to 5 calendar days from the test date. From 1 January 2025, we will not issue the paper Test Report Form by default. You will receive your results electronically and you can download the electronic version (eTRF) from the Test Taker portal 1-8 days after your test. If you would still like to receive a hard copy Test Report Form, you may register request through this link, https://www.eventsforce.net/britishcouncil/7213/home no later than two days after your test.

Online results are available from 9:00 AM onwards on results release day. Depending on which IELTS test you have taken, you will get your results as shown below: 

IELTS test results will not be disclosed via phone, SMS, or email.

A paper copy of your IELTS test score – known as an IELTS Test Report Form (TRF) - is the official confirmation of your test result. You may collect your Test Report Form (TRF) in person at British Council Kuala Lumpur.

Please check our centre opening hours before you decide to drop by, and please take note of the physical results collection timeframe below. IELTS test results will not be disclosed via phone, SMS, or email.

If you would like to authorise someone else to collect your IELTS Test Report Form on your behalf, please fill up the authorisation form and attach a copy of your ID. The person collecting on your behalf will need to bring the completed application form with a copy of your ID and their ID.

We will send out the TRF via courier only by request. If you would like us to courier the TRF to you, please complete the TRF Courier Request Form and email it to info@britishcouncil.org.my before the test date. An additional fee applies for the courier to international addresses. Please allow at least seven days for the delivery. IELTS results will not be disclosed via phone, SMS, or email.

If you lose your Test Report Form and need an additional copy, you can submit your request through this link, https://www.eventsforce.net/britishcouncil/5491/home. The fee per copy will be MYR35 and limited to two additional copies only throughout the validity of your results. Additional courier fees may be applicable if you require us to courier the results to you.

Institutions need original copies of your Test Report Form. Photocopies will not be accepted.

From the point of registration up to 2 years following the test date, you can ask us to send your results electronically or by post to up to five recognising organisations of your choice, free of charge; however, courier fees apply for physical copies.

For each additional hard-copy physical TRF requested over and above the free allocation, we will charge an administration fee of MYR 35 per copy and a courier fee per address. 

If you took IELTS on Computer and would like to request this service, please include the relevant addresses and submit it on the Test Taker Portal. If you submit this application after the test date, please email to notify us your submission at info@britishcouncil.org.my.

If you took IELTS on Paper and would like to request this service, you can submit your request through this link, https://www.eventsforce.net/britishcouncil/5491/home and make the payment online.

Please provide the full postal address of the institution to which you want us to send your results. We need the complete address to verify whether the institution has access to the IELTS Test Report Form Verification Service that allows them to view your results electronically. If they cannot access this service, we will send your TRF by post and courier charges will apply.

We may accept requests to amend incorrect details on the Test Report Forms (TRF) issued to the test takers. This correction and amendment of details are limited to clerical errors, spelling mistakes, and incorrect details. For example when the details on the TRF do not exactly match the details on the test taker’s identification used in the registration process.

Please refer to the table below for IELTS products and eligibility for amendments.

Any request for changes after the test, for example, a change of last name/surname due to marital status, a change of gender, or a change of ID due to ID expiry or loss/theft, will be declined.

Any request to amend TRF details that are incorrect must be made via email to info@britishcouncil.org.my 

You must attach the necessary evidence (a copy of your ID used on the test day).

Before any amendments are made, you must return the original physical copy of the TRF where one exists.

TRF details amendments are free of charge except where courier service is required. Please send your request to info@britishcouncil.org.my.

You will be awarded an IELTS band score from 0-9 for each test section, reflecting your English proficiency.

Your TRF shows a score for each of the four skills (Listening, Reading, Writing and Speaking), as well as an overall IELTS band score. You can score whole band scores (for example, 5.0, 6.0, 7.0) or half IELTS band scores (e.g., 5.5, 6.5, 7.5) in each test section.

Find out more about what your IELTS score means here

Organisations will usually not accept your results if they are over two years old unless you provide evidence that you have actively maintained or tried to improve your English since taking the test. The IELTS Partners cannot confirm the validity of test results that are more than two years old.

If you did not receive the expected score in your IELTS test, you can apply for your test to be re-marked. This is called an Enquiry on Results (EOR). You can choose which test sections you want to be re-marked.

The fee for this service is MYR 430, which will be refunded if your score is increased for any test section. If your IELTS band score/s change because of an EOR, your EOR fee shall be refunded. Please wait for an email with instructions if your IELTS score changes. You will retain the original TRF regardless of change or no change in band score/s after EOR. A new TRF shall be issued in score change scenario and the latest TRF will invalidate the previously issued.

You must apply for a re-marking by six weeks after the test date, regardless of whether you have taken IELTS on Paper or Computer. Please refer to the table below on how to apply based on the type of test you have taken.

The outcome of Enquiry on Result (EOR) can become available on the same day as your application and up to 21 days after your application.

There are no restrictions on re-taking IELTS. You can book a test as soon as you feel you are ready to do so.

Please note that your IELTS score is unlikely to increase unless you make a significant effort to improve your English before re-taking the test. Visit the preparation section to take an IELTS practice test and assess your level.