By Malaysia Teaching Centre, British Council

17 Jan 2025 - 18:30

employee training and development

Are your training programmes truly helping your employees grow, or just ticking boxes? In this article, learn how human resource management can effectively leverage training and development to create a more productive workplace.

Effective training and development is essential for every Human Resources Management (HRM) team. 

Let’s explore why training and development matters for both businesses and employees, the crucial role of HR in creating impactful training programmes, and how to effectively implement these programmes.

Why is training and development important for your business and its employees? 

Improved employee performance

Employee training and development help workers gain the skills and knowledge they need to perform better. With a skilled workforce, productivity naturally improves as tasks are completed more efficiently. Developing both technical abilities (like software proficiency) and soft skills (such as effective communication) can make a noticeable difference in performance.

Talent retention

Providing opportunities for career development and continuous learning in your organisation keeps your employees engaged. When they feel valued and know they have room to grow, they are more likely to stay. This also helps to reduce your company’s staff turnover.

Employee satisfaction 

Providing training programmes shows employees that their growth matters, which in turn makes them feel valued and boosts their job satisfaction. When your employees see your company investing in their development, it builds loyalty and trust. 

What is the role of HR in employee training and development? 

Human Resources (HR) plays an important role in making sure employees get the right training to develop their skills and knowledge. They identify where there are skills gaps, design training programmes that suit the needs of the business, and make sure these programmes run smoothly. 

HR doesn’t just organise training; they also keep track of how well it’s working and make changes if needed. They are there to build a culture of learning that helps employees grow personally while also meeting the company's goals. 

How to implement effective training programmes  

Identifying skills gaps and training needs

HR’s first step is to identify skills gaps by assessing where employees need improvement. This helps make sure that the training programmes focus on the areas that will benefit both the employees and the business.

Designing tailored training programmes

Once the training needs are identified, HR can then design tailored programmes that target the specific skills and knowledge required. These programmes should also align with the company’s long-term goals and support career development, making sure that employees not only meet current demands but are also prepared for future challenges.

Delivering and executing training

For a training programme to be successful, the delivery must be engaging and well-organised, whether it’s done in-person or through online platforms. HR should make sure that the content is easy to understand, interactive, and flexible enough to suit different learning styles. This may involve using a mix of training methods, such as workshops, e-learning, or group discussions.

Measuring and evaluating training success

After the training, it’s important to evaluate its effectiveness by measuring improvements in employee performance and overall skill development. This helps HR make adjustments to future programmes as needed.

Overcoming challenges in training and development

Resistance to training

Sometimes employees may resist training because they feel it’s unnecessary or they worry it will be time-consuming. Addressing these concerns early on can help.

Top tip: Try showing them how the training programme will directly benefit them in their day-to-day work and support their career development. Offer flexible schedules and formats to reduce any disruption to their routines.

Lack of engagement

Employees might struggle to stay engaged if the training feels irrelevant or uninteresting.

Top tip: Try using interactive training methods like group discussions or hands-on activities, and personalise content to their roles to keep it relevant and relatable.

Limited resources

Some companies might face resource limitations, such as time or budget constraints, when implementing training programmes.

Top tip: Start small by focusing on the most critical skills gaps first. You can also use cost-effective solutions like online courses or in-house mentoring to maximise impact without stretching resources.

Final thoughts 

Now that you know the key steps to creating and delivering effective training programmes, it’s time to put them into action. Focus on identifying your team's needs, designing tailored solutions, and overcoming challenges along the way. 

Remember, investing in employee development not only improves performance but also boosts morale and retention. Start small if needed, but make sure to keep moving forward. Give it a go and watch your team thrive!

British Council has 90 years’ experience of partnering with organisations and individuals in over 200 countries. Founded in 1934, we are a UK charity with extensive insights into the evolution of learning. Our holistic, research-driven approach to learning and development empower growth, positively impacting individuals and organisations. Partner with us to create customised training and development solutions that will help your employees thrive. View our corporate English training programmes or book a free consultation to learn more.